There is a job opening for an Investigation Associate (Work From Home) at Amazon in Bangalore. Applicants must be graduates or postgraduates. Below you will find more information about Amazon Bangalore Job Openings.
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Amazon Recruitment 2025
| Name of company: | Amazon |
| Location of the job: | Bangalore |
| Position: | Investigation Associate – Level 2 (Work From Home) |
| Experience: | 0 to 1 Year |
| Education: | Graduation, Post-Graduation |
Description of the job:
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Work From Home Investigation Associate (Bangalore) at Amazon.
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Amazon is hiring a seasonal employee (FTC) to work for them for nine months.
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We are looking to hire talented, hardworking, and analytical candidates for our Transaction Risk Management Team in Bangalore.
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In this position, candidates will be responsible for investigating and eliminating online eCommerce risks.
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The ideal candidate will have previous experience with eCommerce payments, trust and safety, and success in a customer-focused environment.
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The successful candidate will have analytical skills and be able to work in a fast-paced team environment.
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Managing and accomplishing goals in this position will require excellent judgment and minimal supervision from the manager.
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Customers and complex transactions are authenticated using excellent analytical and problem-solving skills.
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There is a high degree of accuracy and little to no guidance in nearly all decisions.
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To accomplish goals, the Transaction Risk Investigator will be required to communicate frequently with department management, risk analysts, risk engineers, other company associates, and third parties.
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It is also possible that they will have to call customers.
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Evaluations of productivity and quality assurance will be conducted along with an evaluation of the department’s overall development.
Role Responsibilities:
Among these are:
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Conducts research and evaluations of seller transactions.
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Based on established standard operating procedure and tools, takes appropriate action on investigated transactions.
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By providing detailed annotations, they document their actions.
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Provides phone and email support to external customers during the investigation process.
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Communicates with internal customers and peers in person, via email, annotations, and phone during and after the investigation.
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Identify the issue and use the resources at your disposal to resolve it.
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Assign problematic information to the relevant owners/teams in accordance with processes and standards.
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Stakeholders from both inside and outside the company should be communicated with.
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To achieve business goals, it is important to understand performance metrics.
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Maintain productivity and quality standards based on predetermined and assigned targets.
Requirements:
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Any degree is acceptable.
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0 to 1 year of work experience.
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The ability to communicate effectively in the English language (written and spoken) is excellent.
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Large data sets can be handled and interpreted with ease.
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Worked well in a very dynamic environment as part of a team.
Qualifications preferred:
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Ability to solve problems and analyze data.
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Working independently is proven to be productive and efficient.
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Demonstrated ability to effectively communicate with all levels of managers and associates.
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Understanding of business objectives from a global perspective.
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Detail-oriented and accurate work.
What a day looks like:
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Using the evidence provided by the sellers, these investigators review the Safe-T claims raised by the sellers and make Grant/Nogrant decisions.
Team members:
Our mission at Selling Partner Risk Operations (SPRO) is to build trust with our customers – buyers, brands, vendors, sellers, and employees – in reality and perception.
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Inverting the headcount cost growth curve through technology, analytics, and analytics science.
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As a center of excellence, we develop technology, science, and processes that are scalable, decoupled, and easily leveraged across Amazon and outside the company.
Click Here To Apply Now
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