Virtual Customer Support Associate (Work From Home) Amazon Recruitment in Karnataka. This job is open to 12th graders, graduates, and postgraduates. The following is more information regarding Amazon Karnataka Job Openings.
| Name of the Company | Amazon |
| Name of the Post | Virtual Customer Support Associate |
| Qualification | 12th, Graduation, Post Graduation |
| Job of the Location | Karnataka |
Table of Contents
Description of the job:
- There is an opening at Amazon for a Virtual Customer Support Associate – Karnataka (Work From Home).
- Customer service jobs at Amazon can be done from home.
- Type of job Seasonal.
- Working from home in (Karnataka), India.
- As Amazon’s mission is to be Earth’s most customer-centric company, our award-winning Customer Service team plays a critical role.
- Our energy comes from doing our best for our customers, which is why we approach things differently.
- You won’t have to memorize dialogue or read from a script.
- Instead, we’ll train you to solve customer problems.
- With your unique personality, you will deliver the exceptional customer support our customers expect.
How will you use your Customer Service Associate skills?
- The purpose of an Amazon Customer Service Associate is to prevent issues, resolve queries, and delight our customers.
- Our customers will contact you through phone, chat, and/or email – including questions about orders, products, payments, and website assistance.
- Customers interact effectively with our Customer Service Associates by navigating, researching, and reviewing solutions.
Requirements:
Are there any qualifications you need to have?
- Applicants must be at least 18 years old.
- Work in India legally.
- Fluency in both written and oral English.
- Working varying shifts within the operating hours from Monday through Sunday.
- Flexibility in working a rotating shift schedule (for example, early, late, overnight, weekends, and overtime when needed).
- It’s important to have a quiet, distraction-free work space (dedicated office space with a desk and chair).
- In terms of technical requirements, a hard-wired ethernet internet connection (no WiFi) with a minimum download speed of 100MB and an upload speed of 20MP is required.
How many hours do you work?
- In this role, you will need to work variable hours to meet the needs of your customers.
- Your work week will consist of 40 hours minimum, including overnight shifts, day shifts, and late shifts.
- During our operating hours of 6am and 11pm Sunday through Monday, we schedule based on a variety of shift patterns to meet customer demand.
- National holidays may require you to work.
- Your exact schedule will be revealed closer to your start date.
How will you contribute to the team?
- An articulate, hard-working, and detail-oriented individual.
- Every situation is handled with friendliness and customer focus.
- Adaptability and ability to learn quickly.
- The ability to multitask comfortably in an environment with a high level of energy.
How will your benefits be affected?
Amazon’s Customer Service team is great because you don’t have to have previous customer service experience. When you join, you’ll receive training and be provided with all the equipment you need. Additionally, we offer the following benefits:
- Insurance for medical care.
- Plan for pensions.
- Allowance for Internet usage.
- Amazon Extras offers lifestyle and retail benefits.
- Learning more and developing your skills through expert training.
Please note:
- Start the application process below if you think this role is right for you!
- For the full application, including assessments which will evaluate your suitability for the position, you’ll need to allow 3 hours.
- During the application process, you can save your work and return to it later.
- For the best experience, use a laptop/desktop computer.
- Next steps will be discussed with you if successful.