A job announcement has been published by Zoho for the position of Technical Support Engineer. Applicants from any discipline can apply for the Zoho Recruitment 2022, regardless of their field of study. You can read more details about this position below, if you are interested and eligible.
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In 2022, Zoho will be recruiting for the following positions:
| Name of the Company | Zoho |
| Name of the Post | Technical Support Engineer |
| Salary | ₹5.6 LPA* |
| Apply Job | Click Here |
| Experience | freshers |
| Job Location | Chennai |
| Batch | 2022/21/20/19/18/17 |
The job description for this position is as follows:
As part of its hiring process, Zoho is looking for candidates for the position of Technical Support Engineer.
Responsibilities of the position include the following:
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Support customers over the phone with voice-based support, including both inbound and outbound calls (both international and domestic).
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Communicate clearly and confidently with the customer so that he or she can build a rapport with them.
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In order to ensure customer satisfaction, we need to focus on resolving issues on the first attempt.
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The ability to engage with the technical team to resolve technical issues as quickly as possible.
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Identifying gaps in the help module in collaboration with the technical content team is an important part of the process.
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Working night shifts is a requirement for this position.
The following criteria must be met in order to qualify:
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Regardless of your field of study, you can apply
The skill that I prefer is:
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The candidate should be able to communicate effectively both verbally and in writing.
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Ready to work 24 hours a day, 7 days a week with exceptional skills when it comes to customer service.
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The ability to understand the modern IT management process,
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Knowledge of ITSM concepts and experience with Microsoft operating systems
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Knowledge of Windows operating system and applications as well as basic networking concepts
Zoho is a software company that offers the following:
As an Indian multinational technology company that specializes in web-based business tools, Zoho Corporation makes a wide range of business software. Probably the best-known product of the company is the Zoho online office suite that it provides
What is the process for applying for ZOHO Recruitment 2022?
If you are interested and eligible for this position, you can apply for it online by scrolling down and clicking on the link below: APPLY HERE.