Amber Off Campus 2024: Amber, one of the leading companies in the industry, will be conducting an Off Campus Drive in 2024 to offer fresh graduates the opportunity to join the company as Amber Operations Interns for Work From Home. Interested students with bachelor’s degrees in a variety of disciplines will be able to apply to Amber’s off-campus drive for the year 2024. Please read the following details for more information if you are an interested and eligible candidate.

Amber’s profile:

There is an online platform called Amber for students to book long-term accommodations. In the past 10 years, we have helped more than 80 million students around the world find and book full-time housing near their universities, without the hassle of negotiating, non-standardized and cumbersome paperwork, or broken payment processes.

In Amber Off Campus 2024, the following will take place:

Name of the Company	Amber
Name of the Post	Customer Support Intern
Salary	up to ₹40K/Month*
Job Location	Work From Home
Job Type	Freshers
Website	Amber.com

Please note that the salary/stipend (if specified here) is an estimate that has been compiled from a variety of sources including Glassdoor, Ambition box, Quora, and others. Despite our best efforts, we cannot guarantee that the amount stated is accurate.

Responsibilities of Amber Career 2024:

• Answer incoming customer inquiries via email, phone, and chat promptly and professionally.
• Effectively manage large numbers of incoming calls, chats, and emails.
• In order to achieve customer satisfaction, the customer’s needs must be identified and assessed.
• It is important that you maintain an up-to-date understanding of every aspect of the organization’s products, services, and customer service policies.
• When necessary, document customer interactions and compile documents for forwarding to interested parties based on the information received.
• Answer the questions of the customer simply and clearly, and check if the customer understands and accepts what you have explained.
• Consider the features and benefits of new products or services in order to make recommendations for improvements or to recommend new products or services.
• The company provides training opportunities to enhance customer service skills as part of its efforts to improve the customer service experience.
• Provide appropriate solutions to customers by using positive language, anticipating their needs, and establishing good rapport with them.
• Ensure that tickets are assigned to the relevant associates/managers and that they are being resolved.
• Discrepancies caused by the negligence of associates should be highlighted and appropriate actions must be taken to correct them as soon as possible.
• It is your responsibility to ensure that all tickets are closed within the assigned deadline and to maintain all necessary service level agreements in order to make sure our department runs smoothly.
• Make sure that Customer Satisfaction (CSAT) is taken into account across a wide variety of communication channels.

Eligibility criteria for Amber Off Campus 2024:

• Completion of graduation

Skill preference:

• An ability to adapt to and respond to different types of personalities as well as customer orientation.
• I have excellent communication skills, both verbally and in writing, as well as excellent presentation skills.
• It is important that you are able to multitask, prioritize, and manage your time effectively.
• It is a pleasure to deal with our clients and other members of our staff in a friendly and welcoming manner.
• Being able to convey complex concepts to customers in a clear and simple manner.
• An excellent command of the English language, both in writing and in speaking.
• When faced with a stressful situation, the ability to maintain a calm and polite manner is essential.
• Handling difficult cases with patience.
• It’s a plus if you have industry experience in chat support.

Process for selecting Amber off-campus candidates:

For each role within the company, Amber’s selection process involves a structured series of stages aimed at identifying and hiring the best candidates. A typical selection process looks like this:

1. The first step towards becoming a part of Amber’s team is to submit your application online through Amber’s official careers page or any other job portal associated with Amber. The resume you are applying for needs to be updated and tailored to the particular job for which you are applying.
2. Shortlisting candidates based on qualifications, skills, and relevant experience is done by the recruitment team.
3. An online aptitude test is required of shortlisted candidates in order to qualify for a position. There are usually three parts to this test: quantitative aptitude, logical reasoning, and verbal ability.
4. The technical test may be required for candidates who pass the aptitude test but fail the technical test. In this test, knowledge regarding the job role is assessed, such as programming knowledge, questions about the job role’s domain, or technical skills that are relevant to the job role.
5. It may be necessary to conduct a group discussion round in some cases. In this test, the candidate is evaluated on their communication skills, teamwork skills, leadership qualities, and their ability to present their ideas clearly.
6. After a candidate has cleared the tests, he or she will be taken through a technical interview process. There will be a focus on the candidate’s specific technical expertise, problem-solving ability, and knowledge of their field during this interview.
7. In the event that a candidate is successful in passing the technical interview, they will be interviewed by HR. In this round, the candidate is evaluated on their personality, cultural fit, strengths, weaknesses, as well as their career goals.
8. Upon receiving an offer letter, successful candidates are informed that they will receive detailed information regarding the job position and compensation, as well as other relevant terms of employment.

It is important to note that Amber selection process details may vary according to the role, the location, and the hiring team’s preferences that may affect the specifics of the process. It is important for candidates to read the job description carefully and follow any instructions provided by the employer during the application process in order to be considered for the job. For a candidate to succeed in the selection process, it is crucial to prepare properly for technical interviews and assessments.

Amber: What’s the point?

• Healthcare that leads the industry
• Resources for education
• Investing and saving
• Paternity and maternity leave
• Networking and connecting opportunities

What is the application process for Amber Off Campus 2024?

It is imperative that candidates interested in applying for this Off Campus Drive follow the following procedure:

1. If you click on the “Apply here” button provided below, you will be redirected to the official career page of this company.
2. You will be able to apply once you click the “Apply” button.
3. Make sure you create a user account if you have never done so before.
4. As soon as you have registered, you will be able to log in and complete the application form with all the necessary information.
5. In case you need to submit any relevant documents (e.g. resume, mark sheet, proof of ID), please do so as soon as possible.
6. The details that have been entered should be checked to ensure that they are accurate.
7. Submit the application form after verification.

CLICK HERE TO APPLY